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12th annual Global Commercial Effectiveness Summit

5 - 6 June 2024 | Lisbon
You should not miss this annual opportunity if you are - Chiefs, Directors, Heads, Senior Manager, Leaders and Executives from:
  • Executive Management Boards

  • Strategy and Business Development

  • Commercial Excellence & Effectiveness, Customer Experience/ Excellence

  • Marketing and Business Units

  • Sales Force

  • Sales and Marketing Operations

  • Market Access

  • Sales

  • Group Product Strategy/ Management

  • PMO

  • Business Planning/ Intelligence/ Support

  • Business Analysts

  • CRM

  • KAM

For group discounts and complete details contact us.

WHO SHOULD ATTEND

CONFERENCE BENEFITS

  • Get engaged with the professionals from leading industries

  • 20+ Keynote Sessions

  • 5+ Workshop sessions

  • Round Table Discussions – Brain storming

  • Panel Discussions – Interact Directly with the Panellists to raise your challenges

  • More than 10 Case Studies presenting by the top experts from across the industry

  • 13+ hours Networking Opportunity

  • Benchmarking Opportunities

  • One-to-one interactions

  • Tea/Coffee Breaks, Social Events and Cocktail Reception

  • .…and much more!

Opportunity to meet top expert and decision makers from Pharma, Biotech, Medical Devices, Clinical Sites and CROs industry under one Roof

OVERVIEW

Conference

Change your approach to your sales force, customers and find your future commercial model

Global Commercial Effectiveness Summit 5th - 6th June  2024, Lisbon, Portugal organized by KP-Morgan #kpmglobals brings the professional views of Commercial, Customers experience and sales force experts together under one roof.
To exchange their knowledge, experience, cutting-edge ideas and reveal the challenges for the implementing the best commercial models, achieving customers excellence, improving the sale operations, future selling & commercial model evolution in challenging and competitive market.

A new wave for commercial effectiveness, Impact of technologies in healthcare innovation (such IoT, AI, mobile and digital initiative), Pharmacy Chain Excellence, Customer Value Creation, SFE Optimization, OpEx, integration CRM into territory management, MCM, Launch a brand effectively in these times with mainly digital engagement methods, Account and Omnichannel approach, Tender Excellence and account management approach, Access into commercial activities, measuring performance techniques alongside with people engagement, Customer journeys and multiple touch points and e-Capabilities innovation within commercial and sales force environment.

For your group discount code contact, Stephen.Patel@kpmglobals.com

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Conference hall

KP Morgan specializes in clinical trials, SFE, commercial excellence and Healthcare innovation events, hosting events in various locations such as Canada, USA, Europe and Dubai.

KP-Morgan Conferences have provided platforms for debate across many industry sectors including: Telecommunication, banking & financial services, retail and FMCG, investments, pharmaceuticals, IT, chemical & petro chemical.

Many argue that the innovation process cannot be managed because innovation is supposed to be about creativity and cannot be predicted. We believe in KP-Morgan that Innovation is not only about being creative and inventive; innovation is a collaborative process where ideas are taken and managed through to value-adding market introduction.

The consistent high quality of our events has given rise to a reputation for excellence, ensuring that KP-Morgan conferences provide the most fertile ground for participants to gain up-to-the-minute market intelligence and invaluable opportunities to network and generate new business.

About KP-Morgan Group

Conference

AGENDA: TOPICS AT GLANCE

Keynote Presentation, Interactive Discussions, Case Studies, Brain Storming and Round Table Discussions

Business OPEX, SFE, Commercial and Customer Excellence
  • Launching a brand effectively in with mainly digital engagement methods 

  • Cloud-based brand planning 

  • What can we learn from behavioural Science in our customer engagements 

  • Mastering the Keys on Customer-Centric, Value-Based Selling 

  • Mature Market and Complex Market access journeys 

  • Different models of access for innovative products 

  • Voice of Patient in Rare Disease Market Access 

  • How to enhance sales efforts by operational efficiency(Remote Detailing, eDetailing, Health Enterprises, use of Apps etc) 

  • Business Intelligence:New Trends in SFE/SFA 

  • Agile Sales Management & Performance Assessment 

  • SFE Drivers & Resources Optimisation 

  • SF Training and Leadership 

  • Empower sales team as omni-channel orchestrator 

  • Sales Process Optimisation 

  • Restructuring and Up skilling Your Salesforce 

  • Avoiding Digital fatigue in your FLMs or HCPs 

  • Optimise Marketing Mix, Targeting & Segmenting 

  • Marketing Excellence: Global Vs Local Paradox 

  • Tender Excellence and account management approach 

  • Trade Marketing & Wholesale Chain Excellence 

  • Pharmacy Chain Excellence 

  • Where Digital and Commercial is Heading NEXT? 

  • Redefining Digital Commerce 

  • Business Transformation & Automation: Way to New Normal 

  • Role of technologies in Healthcare Innovation 

  • How to humanising digital support 

  • Change Management: Impact on Organizational Changes 

  • Advancing analytics and data science as a key pillars 

  • Data Driven Decision Making 

  • Big data and Digital Health 

  • eDetailing & Commercial Contents 

  • Managing hybrid commercial models effectively 

  • How to educate HCPs purely digitally prelaunch? 

  • New Commercial HCP Engagement Models 

  • Reimagine commercial resources and capabilities 

  • Transforming towards a Account and Omnichannel approach 

  • How do we get consolidated 360 degree view of KPIs across different channels 

  • AI– create seamlessly responsive service 

  • How to figure out which version of omni-channel to embrace? 

  • Challenges of CRM implementation 

  • Pharma vs Medical Devices Vs CHC 

  • UX: Understanding digital transformation at customer level 

  • Customer Journey at the heart of Marketing strategy 

  • Future threats in customer excellence 

  • Unified brand awareness: Success strategy for customer excellence 

Conference
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Unlimited 

Networking

Opportunities

  • Cocktail Reception

  • Business Lunches

  • Tea/Coffee Networking

  • Group Discussions

  • Panel Discussions

  • Dedicated Members LinkedIN Group Networking

Healthcare TECHNOLOGIES & Innovation

  •  Innovation in Technologies and Business Models 

  • Omni-channel approach

  • Train your ChatGPT

  • How Technology & Real-time Data Can Enable Success.

  • Role of wearables, AIs, Digitalisation, eHealth in healthcare innovation

  • How to translate technology/databases knowledge into engagement of HCPs

Ana Catarina Xavier Fonseca

Head of Roche Diabetes Care Portugal

Roche

Susana Bento

Global Omnichannel Operations Lead

Grünenthal 

Stefan Tunrwald

Director Operations, Field Engagement

Novartis

Isabel Reis

Managing Director 

Dell Technologies

Claudia Quaresma

Coordinator of the 3D Printing Center for Health/ Professor

NOVA School of Science and Technology

Tiago Baleizao

Respiratory & Immunology BU Director

AstraZeneca

Sam Buitendag

Global Head of Commercial Excellence

Aerogen

Pedro Borrego

Vaccines Brand Manager | Brand Team Leader

GSK

André Semedo

Co-Founder and Managing Partner

Wize

Ayman Noaman

Head of European Business Operations

COVIS Pharma

Patrícia Gouveia    

Managing Director

J & J MedTech

Nelson Ferreira Pires

General manager and board member

Jaba Recordati s.a.

Vitor Baptista

Field CTO

Dell Technologies Portugal

Marisa Placios

Iberia BU Director

SOLTA Medical 

Aesthetics

Mark Bradley

CEO & Founder

PeopleWith

Camilla Steinby

Head of Global Pain Business Unit

Orion Pharma

Jessica Davis

Clinical Programme Manager

Society for Endocrinology

TBA

Not Disclosed

TBA

Panelist

TBA

Panelist

SPEAKERS AND PARTNERS

Well known industry leader and emerging talents

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REGISTER

Basic
  • One Entry Pass to in-person Two days conference

  • Conference Material

  • Business Lunch

  • Tea and snacks

  • Cocktail Reception

Premium
  • Two Entry Passes to Two days conference and pre-conference workshop

  • One complimentary pass

  • Business Lunch

  • Tea and snacks

  • Cocktail Reception

Gold
  • One Entry Pass to in-person Two days conference

  • Two-night Accommodation

  • Certificate of Attendance

  • Conference Material

  • Business Lunch

  • Tea and snacks

  • Cocktail Reception

VENUE

RAMADA BY WYNDHAM LISBON

AVENIDA ENGENHEIRO ARANTES E OLIVEIRA, 9, 1900-221, LISBOA, PORTUGAL

CONTACT US

Got a question?

STEPHEN PATEL

Telephone: +12675156114

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